Proactiv Update

From:	GR Email Requests (GREmail.Requests@hp.com)
Sent:	Sat 4/23/11 4:55 PM
To:	Girl

Dear Girl,

Thank you for your e-mail.  I apologize for any inconvenience this may have caused you. We have refunded your credit card in the amount of $143.77 which includes shipping and handling. This should show as a credit in 1 to 2 billing cycles.

If I can be of further service, please feel free to contact me. You may also contact customer service at 1-800-950-4695.

Sincerely,

The Man

Senior Correspondence Specialist
Proactiv Solution

That's the response I received last night.  According to this email, they will be refunding me EVERYTHING I've paid to them (save for the part they've already refunded).  While I hope this to be true - and not another stalling-maybe-she'll-forget technique - I am going to try and think positively.

And in the meantime, I'll be checking my credit card statement diligently.  :-)

Girl - 1,  The Man - 0